# Fundamentals (https://docs.loybox.com.ar/en/niveles)





Tiers are how you recognize your best members: as they spend, they move from one
tier to the next and unlock better benefits. It is a way of rewarding sustained
loyalty, beyond any single purchase.

<img alt="The Tiers section in the Loybox dashboard" src="__img0" />

## What a tier is
A tier is a step inside your club. As the member spends, they move up from one
tier to the next and unlock better benefits. Every tier has:

<Cards>
  <Card title="A name" icon="Tag" description="What the member sees (for example, Silver, Gold, Platinum). The name communicates status." />

  <Card title="A threshold" icon="TrendingUp" description="How much they need to accumulate to reach it: points or amount spent." />

  <Card title="Its own benefits" icon="Gift" description="A points multiplier, a reward on arrival and rewards exclusive to the tier." />

  <Card title="An icon" icon="Crown" description="A visual badge that reinforces the achievement inside the app." />
</Cards>

## The base tier
Every member who joins your club enters the base tier (the first step, with no
requirements). From there they start climbing. The base tier always exists and
never expires: it is everyone's starting point.

## How it works, at a glance
<Steps>
  <Step>
    ### The member joins
    They enter the base tier automatically.
  </Step>

  <Step>
    ### They accumulate and move up
    Every purchase counts toward the next tier's threshold. On reaching it, they move
    up.
  </Step>

  <Step>
    ### They unlock benefits
    Each tier improves what they get: more points per purchase, exclusive rewards and
    recognition.
  </Step>

  <Step>
    ### They keep their status
    As long as they stay active, they hold (and keep climbing) their tier.
  </Step>
</Steps>

<Callout title="An incentive to come back">
  Beyond the value of the benefits, reaching a tier works as an achievement:
  holding it and climbing further is a concrete reason for the member to return.
</Callout>