# Create a tier (https://docs.loybox.com.ar/en/niveles/crear-un-nivel)





Tiers are built like a ladder: the base tier first, then the tiers above it. In
this guide we create one end to end from the dashboard.

<Callout type="info" title="The dashboard is in Spanish">
  Loybox's admin dashboard is not translated yet, so menu and button names are
  quoted **exactly as they appear on screen**, with the English meaning right
  after.
</Callout>

<img alt="The New tier modal in the Loybox dashboard" src="__img0" />

## Step by step
<Steps>
  <Step>
    ### Go to **Niveles** (Tiers)
    In the sidebar, under **Fidelización** (Loyalty), tap **Niveles**.
  </Step>

  <Step>
    ### Tap **Nuevo nivel** (New tier)
    A window opens to configure the tier. If you do not have any yet, start with the
    base tier (for example, *Bronce*, "Bronze"): it is every member's starting point.
  </Step>

  <Step>
    ### Set the **Nombre** (name)
    The name the member sees, for example *Oro* ("Gold").
  </Step>

  <Step>
    ### Pick an **Ícono** (icon)
    Search for and select an icon for the tier. It is the visual badge shown in the
    app.
  </Step>

  <Step>
    ### Choose the **Métrica** (metric)
    How progress toward the tier is measured:

    * **Puntos** (points): by accumulated points.
    * **Monto ($)** (amount): by amount spent.
  </Step>

  <Step>
    ### Define the **Umbral** (threshold)
    How much the member needs to accumulate to reach the tier (in points or in money,
    depending on the metric).

    <Callout type="info">
      The base tier has no threshold and no expiration: it is the entry step, so these
      fields do not appear when configuring it.
    </Callout>
  </Step>

  <Step>
    ### Adjust the &#x2A;*Expiración (días)*&#x2A; (expiration in days) &#x2A;(optional)*
    If you want the tier to be held through activity, enter in how many days it
    expires. Leave it empty for a tier that never expires.
  </Step>

  <Step>
    ### Load in the tier's **Premios** (rewards)
    You can combine as many as you want:

    * **Multiplicador (%)** (multiplier): the extra percentage of points per purchase
      (0 = no bonus, 10 = +10%, 100 = double).
    * **Puntos de regalo** (gift points): points awarded once, on reaching the tier
      for the first time.
    * **Premios del catálogo** (catalog rewards): existing rewards handed over on
      reaching the tier.
  </Step>

  <Step>
    ### Tap **Crear nivel** (Create tier)
    The tier is saved and appears in your tier ladder.
  </Step>
</Steps>

## Ordering the tiers
In the list, drag the tiers to reorder them. The first one is always the base
tier, and from there up the thresholds have to go from lower to higher.

## Three things worth knowing
<Callout title="The metric is shared by every tier">
  Points or amount is a choice for the whole ladder, not for a single tier. If you
  change the metric, it applies to every tier and the thresholds reset to zero:
  review them before saving.
</Callout>

<Callout type="info" title="Exclusive rewards are added afterwards">
  A tier's exclusive rewards (on arrival, or by event, such as a birthday) are
  loaded once the tier is saved. Create the tier first, then edit it to add them.
</Callout>

<Callout title="Start simple">
  You do not need to launch with the full ladder. The base tier plus two or three
  above it is enough to get going; you can always add more and reorder.
</Callout>