# Create a reward (https://docs.loybox.com.ar/en/puntos-y-premios/crear-un-premio)





Creating a reward takes less than a minute. In this guide we do it end to end
from the dashboard.

<Callout type="info" title="The dashboard is in Spanish">
  Loybox's admin dashboard is not translated yet, so menu and button names are
  quoted **exactly as they appear on screen**, with the English meaning right
  after. Everything else on this page is in English.
</Callout>

<img alt="The New reward modal in the Loybox dashboard" src="__img0" />

## Step by step
<Steps>
  <Step>
    ### Go to **Premios** (Rewards)
    In the sidebar, under **Fidelización** (Loyalty), tap **Premios**. You will see
    your **Catálogo de premios** (reward catalog).
  </Step>

  <Step>
    ### Tap **Nuevo premio** (New reward)
    The button sits at the top right of the catalog. A window opens to build the
    reward. (If you do not have any yet, the button reads **Crear premio**, "Create
    reward".)
  </Step>

  <Step>
    ### Pick the **Tipo de premio** (reward type)
    In the **Tipo de premio** dropdown, choose what the member will get:

    | Type                                               | What it delivers                         |
    | -------------------------------------------------- | ---------------------------------------- |
    | **Producto gratis** (free product)                 | A product from your catalog, at no cost. |
    | **Vale de dinero ($)** (money voucher)             | A fixed discount amount.                 |
    | **Descuento porcentual (%)** (percentage discount) | A percentage off.                        |
    | **2x1** (2-for-1)                                  | A two-for-one promotion.                 |
    | **Envío gratis** (free shipping)                   | Shipping at no cost.                     |
    | **Otro** (other)                                   | Any benefit you define as free text.     |
  </Step>

  <Step>
    ### Fill in the reward's value
    A different field appears depending on the type:

    * **Vale de dinero** → &#x2A;*Monto del vale ($)**, the voucher amount (for example,
      `10.000`).
    * **Descuento porcentual** → **Porcentaje de descuento**, the percentage (1 to
      100\).
    * **Producto gratis**, **2x1** or **Otro** → a **Detalle** (detail) field to
      describe it, up to 40 characters.
    * **Envío gratis** → needs no value.

    On the types with an amount or a percentage you can add a &#x2A;*Detalle (opcional)**
    to fine-tune the text the member reads (for example, "on your next purchase").
  </Step>

  <Step>
    ### Upload an image &#x2A;(optional)*
    Under &#x2A;*Imagen del premio (opcional)** you can upload a photo (PNG, JPG or WEBP,
    up to 5 MB). If you do not upload one, Loybox uses an icon based on the reward
    type.
  </Step>

  <Step>
    ### Set the &#x2A;*Precio (puntos)** (price in points)
    This is how many points it costs to redeem the reward. It is required and has to
    be greater than zero: until you fill it in, the save button stays disabled.
  </Step>

  <Step>
    ### Adjust the limits &#x2A;(optional)*
    * **Límite de canjes (opcional)** (redemption cap): how many times it can be
      redeemed in total. Leave it at `0` for unlimited.
    * **Vencimiento (opcional)** (expiration): the date until which it is available.
    * **Otras restricciones (opcional)** (other restrictions): a free-text note (for
      example, "Cannot be combined with other promotions").
  </Step>

  <Step>
    ### Check the **Vista previa** (preview)
    Off to one side you will see a **Vista previa** showing the reward exactly as the
    member will see it in their app, updating as you fill in the fields.
  </Step>

  <Step>
    ### Tap **Crear premio** (Create reward)
    That is it: the reward is saved and shows up in your **Catálogo de premios**,
    available for redemption. You can create as many as you want.
  </Step>
</Steps>

## Two things worth knowing
<Callout title="Do not name it: it writes itself">
  There is no name field and no description field. The reward's title and text are
  generated automatically from the type and value you choose, and you can see them
  in the preview.
</Callout>

<Callout type="info" title="The state is computed for you">
  There is no "active" toggle when creating. Whether a reward is available, sold
  out or expired follows from its configuration (price, redemption cap and
  expiration). You can see each reward's state in the catalog.
</Callout>

## If you have Tiendanube connected
If your Tiendanube store is connected, creating a reward shows a **Cupón
Tiendanube** (Tiendanube coupon) toggle. Turning it on makes the reward generate
a real coupon in your store when the member redeems it, and you pick the **Tipo
de cupón** (coupon type: percentage discount, fixed amount, free shipping or free
product) and, where it applies, the **Categoría** (category) it covers.

<Callout>
  With the Tiendanube coupon enabled, the reward uses the coupon's configuration
  instead of the free-form image and detail. It is the ideal option for the
  redemption to apply on its own at your online store's checkout.
</Callout>