# Rewards (https://docs.loybox.com.ar/en/puntos-y-premios/premios)





Rewards are what your members get in exchange for points. Your catalog is what
makes accumulating worth it: the more desirable it is, the stronger the
incentive to come back.

<img alt="The reward catalog in the Loybox dashboard" src="__img0" />

<Callout title="Want to create one now?">
  Follow the step-by-step guide: [Create a reward](https://docs.loybox.com.ar/puntos-y-premios/crear-un-premio).
</Callout>

## What you configure in a reward
Every reward is defined with a handful of fields:

<Cards>
  <Card title="Type and value" description="What the member gets: a free product, a discount, a voucher, free shipping, and so on. The type and its value are the heart of the reward." />

  <Card title="Cost in points" description="How many points it costs to redeem. This is where you decide whether it is easy to reach or more ambitious." />

  <Card title="Redemption cap" description="How many times it can be redeemed in total. Leave it at zero for unlimited, or set a cap for limited-edition rewards." />

  <Card title="Expiration" description="The date until which the reward is available to redeem. Ideal for time-limited promotions." />

  <Card title="Image" description="An optional photo to make it look good. If you do not upload one, an icon is used based on the type." />
</Cards>

<Callout type="info" title="The name writes itself">
  There is no need to write a title or a description: the text the member sees is
  generated automatically from the type and value you choose. Fewer fields, less
  friction.
</Callout>

## Reward types
A reward can deliver different things:

<Cards>
  <Card title="Free product" icon="Package" description="A product from your catalog, at no cost." />

  <Card title="Money voucher ($)" icon="Banknote" description="A fixed discount amount, for example 500." />

  <Card title="Percentage discount (%)" icon="Percent" description="A % off the purchase, for example 20% off." />

  <Card title="2-for-1" icon="Layers" description="A two-for-one promotion." />

  <Card title="Free shipping" icon="Truck" description="Shipping at no cost." />

  <Card title="Other" icon="Sparkles" description="Any benefit you define as free text." />
</Cards>

## A reward's state
At any moment, a reward sits in one of these states, based on its
configuration:

| State        | What it means                        |
| ------------ | ------------------------------------ |
| **Active**   | Available to redeem.                 |
| **Inactive** | Paused manually from the catalog.    |
| **Expired**  | Its expiration date has passed.      |
| **Sold out** | It reached its total redemption cap. |

<Callout type="info">
  Only active rewards (valid, with redemptions left and not paused) show up for
  members to redeem.
</Callout>

## Rewards for special occasions
Beyond the general catalog, you can reserve rewards for specific moments in the
member's journey:

<Cards>
  <Card title="Welcome" description="A reward for someone who just joined the club." />

  <Card title="Birthday" description="A special reward for the member's date." />

  <Card title="Top of the month" description="To recognize your best member of the period." />

  <Card title="By tier" description="Exclusive rewards unlocked by reaching a VIP tier." />
</Cards>