# Configure recommendations (https://docs.loybox.com.ar/en/recomendaciones/configurar-recomendaciones)



The settings are organized in three tabs: **General**, **Ubicaciones**
(Placements) and **Notificaciones** (Notifications).

<Callout type="info" title="The dashboard is in Spanish">
  Loybox's admin dashboard is not translated yet, so menu and button names are
  quoted **exactly as they appear on screen**, with the English meaning right
  after.
</Callout>

<Callout type="info">
  The **Recomendaciones** (Recommendations) section requires your online store to
  be connected.
</Callout>

## General
<Steps>
  <Step>
    ### Go to **Recomendaciones** (Recommendations)
    In the sidebar, tap **Recomendaciones**.
  </Step>

  <Step>
    ### Turn on **Recomendaciones activas** (Recommendations active)
    This enables the recommendation system across the store.
  </Step>

  <Step>
    ### Adjust **Upsell: % máximo más caro** (upsell: max % pricier)
    When an upgrade is suggested, how much pricier than the base product it may be.
    For example, `50%` suggests products up to 50% more expensive.
  </Step>
</Steps>

## Placements
In the **Ubicaciones** tab you choose which points of the store show
recommendations:

<Cards>
  <Card title="Recommendations in the cart" description="Based on what the member already added." />

  <Card title="Similar products (popup)" description="On adding a product, a popup with similar ones appears." />

  <Card title="Personalized recommendations (popup)" description="For the signed-in member, the first time they visit each day, based on their previous purchases." />

  <Card title="Recommendations at checkout" description="They appear at the moment of payment." />
</Cards>

## Notifications
In the **Notificaciones** tab you configure the WhatsApp sends:

<Steps>
  <Step>
    ### Post-purchase recommendation
    Turn it on so that, after a purchase, the member gets products that go with what
    they bought. Set the &#x2A;*Demora post-compra (horas)** (post-purchase delay in
    hours) so it is not intrusive.
  </Step>

  <Step>
    ### Win-back for inactive members
    Turn it on to send recommendations to members who stopped buying. Set the **Días
    para considerar inactivo** (days before counting as inactive) from which it
    applies.
  </Step>

  <Step>
    ### Attribution window (hours)
    If the member buys within this window after seeing a recommendation, that sale is
    attributed to the tool. This is what lets you measure the impact.
  </Step>
</Steps>

## Saving
When you are done, tap **Guardar configuración** (Save settings). The changes
apply to your store.