WhatsApp Business
Connect WhatsApp Business to Loybox to send notifications and loyalty messages to your members.
The WhatsApp Business integration lets Loybox send messages to your members over WhatsApp: point notifications, review requests, recommendations and campaigns.
What it enables
Notifications
Automatic alerts when the member earns points or has rewards ready to redeem.
Reviews over WhatsApp
The post-purchase review request reaches the member over WhatsApp.
Recommendations
Post-purchase and win-back recommendation messages travel over WhatsApp.
How to connect it
Go to Integraciones (Integrations)
In the dashboard, open the Integraciones section.
On WhatsApp Business, tap Conectar (Connect)
Meta's flow opens to link your WhatsApp Business account.
Complete the connection with Meta
Follow Meta's steps to authorize. When you are done, WhatsApp Business is connected.
The connection goes through Meta (Facebook), the official provider of the WhatsApp Business API.