Fundamentals
What Loybox VIP tiers are, and how they reward your best members with more benefits as they move up.
Tiers are how you recognize your best members: as they spend, they move from one tier to the next and unlock better benefits. It is a way of rewarding sustained loyalty, beyond any single purchase.
What a tier is
A tier is a step inside your club. As the member spends, they move up from one tier to the next and unlock better benefits. Every tier has:
A name
What the member sees (for example, Silver, Gold, Platinum). The name communicates status.
A threshold
How much they need to accumulate to reach it: points or amount spent.
Its own benefits
A points multiplier, a reward on arrival and rewards exclusive to the tier.
An icon
A visual badge that reinforces the achievement inside the app.
The base tier
Every member who joins your club enters the base tier (the first step, with no requirements). From there they start climbing. The base tier always exists and never expires: it is everyone's starting point.
How it works, at a glance
The member joins
They enter the base tier automatically.
They accumulate and move up
Every purchase counts toward the next tier's threshold. On reaching it, they move up.
They unlock benefits
Each tier improves what they get: more points per purchase, exclusive rewards and recognition.
They keep their status
As long as they stay active, they hold (and keep climbing) their tier.
An incentive to come back
Beyond the value of the benefits, reaching a tier works as an achievement: holding it and climbing further is a concrete reason for the member to return.