Fundamentals
The Loybox points and rewards system, the core mechanic of your loyalty program, at a glance.
The points and rewards system is the engine of your club: members earn points on every purchase and redeem them for your brand's rewards. It is the mechanic that turns a one-off purchase into a relationship that comes back.
At a glance
Earning points
How the points of each purchase are calculated, and what other actions earn them.
Expiration
The three expiration modes and when each one makes sense.
Rewards
How to build your catalog: reward types, cost in points, redemption caps and validity.
Redemption
What happens when a member redeems, and how your team validates it.
The flow, end to end
You configure the rules
You define how many points each purchase is worth and (optionally) when they expire.
You build the reward catalog
You create rewards with their cost in points, redemption cap and validity.
The member accumulates
Every purchase adds points to their balance automatically.
The member redeems
They trade their points for a reward and your team validates it with a code.
Everything is configurable per brand
Each brand defines its own point rules, its expiration modes and its reward catalog. Nothing is fixed: the system adapts to how you want to reward your members.